📄 Legal Information

Terms & Conditions

Please read these Terms and Conditions carefully before using Nhaka IT products, services, websites, and digital platforms.

Last Updated: May 2026

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1. Acceptance of these Terms

These Terms and Conditions ("Terms") govern access to and use of the NHAKA IT (Pty) Ltd website, applications, digital platforms, software, products, and services. By accessing or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of this website.

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2. Definitions

For the purposes of these Terms:

  • Company means NHAKA IT (Pty) Ltd.
  • Website means all web pages operated under the Company's domain names.
  • User means any visitor, client, customer or person using the Website.
  • Services means any software development, consulting, hosting, cloud services, cybersecurity, managed IT services, web development, mobile applications, digital products, support services or any other services offered by the Company.
  • Content means all information, graphics, logos, software, source code, documentation, designs, trademarks and intellectual property displayed on the Website.
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3. Eligibility

You warrant that:

  • you are at least 18 years old or have legal capacity to enter into binding agreements;
  • all information you provide is accurate and complete;
  • you will comply with all applicable laws.
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4. Services

Descriptions of services on this Website are provided for general information only.

The Company reserves the right to:

  • modify services;
  • discontinue services;
  • refuse services;
  • change specifications;
  • change pricing;
  • suspend services for maintenance.

Nothing on this Website constitutes a legally binding offer until accepted by the Company.

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5. Quotations

Unless otherwise stated in writing:

  • quotations remain valid for thirty (30) calendar days;
  • pricing may change after expiry;
  • quotations are subject to project scope;
  • additional work requested by the client may incur additional fees.
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6. Client Responsibilities

Clients agree to:

  • provide accurate information;
  • supply required content on time;
  • review deliverables promptly;
  • make payments when due;
  • cooperate during project execution.

Delays caused by the client may extend delivery timelines.

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7. Payments

Invoices are payable in accordance with the payment terms specified on the invoice or applicable agreement.

Late payments may result in:

  • suspension of services;
  • suspension of hosting;
  • suspension of support;
  • additional collection costs;
  • interest where permitted by law.

Ownership of work delivered remains with the Company until payment has been received in full unless otherwise agreed in writing.

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8. Intellectual Property

Unless expressly agreed otherwise: All software, source code, documentation, graphics, databases, processes, methodologies, systems, templates, trademarks, logos, designs and proprietary materials remain the exclusive property of NHAKA IT (Pty) Ltd.

Clients receive only those rights expressly granted in writing.

No licence is granted by implication.

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9. Client Content

Clients retain ownership of content they provide.

The client warrants that they possess all necessary rights and licences relating to submitted content.

The Company shall not be liable for infringement resulting from client-supplied materials.

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10. Website Use

Users may not:

  • hack or attempt to hack the Website;
  • introduce malware or viruses;
  • interfere with website functionality;
  • scrape or harvest information;
  • copy website content without permission;
  • reverse engineer software;
  • bypass security measures;
  • use automated systems without authorisation;
  • conduct unlawful activities.
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11. Acceptable Use

Users agree not to use Company services for:

  • unlawful activities;
  • fraud;
  • cybercrime;
  • phishing;
  • spam;
  • malware distribution;
  • infringement of intellectual property;
  • hate speech;
  • harassment;
  • activities prohibited under South African law.
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12. Availability

The Company aims to maintain uninterrupted availability.

However, the Website and Services are provided on an "as available" and "as is" basis.

Downtime may occur due to:

  • maintenance;
  • internet failures;
  • power interruptions;
  • cyber incidents;
  • third-party failures;
  • force majeure events.

Availability is not guaranteed unless expressly provided under a separate Service Level Agreement.

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13. Third-Party Services

Services may integrate with third-party providers including:

  • payment gateways;
  • hosting providers;
  • cloud platforms;
  • domain registrars;
  • software vendors.

The Company is not responsible for third-party products or services beyond its reasonable control.

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14. Security

While reasonable security measures are implemented, users acknowledge that:

  • no website is completely secure;
  • internet communications carry inherent risks;
  • users are responsible for maintaining the confidentiality of their own passwords and credentials.
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15. Disclaimer

The Website and Services are provided without warranties of any kind except where required by law.

The Company does not warrant that:

  • the Website will always be available;
  • errors will not occur;
  • information is always complete or current;
  • software is free from defects;
  • services will meet every user's expectations.

Information on the Website is provided for general informational purposes only.

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16. Limitation of Liability

To the fullest extent permitted by South African law:

NHAKA IT (Pty) Ltd, its directors, shareholders, employees, contractors, consultants and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive or economic loss or damages arising from or relating to:

  • use of the Website;
  • inability to access the Website;
  • service interruptions;
  • software defects;
  • data loss;
  • business interruption;
  • cyberattacks;
  • third-party actions;
  • lost profits;
  • lost revenue;
  • loss of goodwill;
  • corruption of data.

Where liability cannot lawfully be excluded, the Company's aggregate liability shall be limited to the amount paid by the client for the specific services giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under South African law.

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17. Indemnity

The User agrees to indemnify, defend and hold harmless NHAKA IT (Pty) Ltd, its directors, employees, consultants and agents against all claims, losses, damages, liabilities, legal costs and expenses arising from:

  • breach of these Terms;
  • unlawful conduct;
  • infringement of intellectual property;
  • misuse of the Website;
  • negligent or fraudulent conduct by the User.
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18. Confidentiality

Where confidential information is exchanged during the provision of services, each party agrees to protect such information and not disclose it except where required by law or authorised in writing.

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19. Privacy

Personal Information is processed in accordance with the Company's Privacy Policy and applicable South African data protection legislation.

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20. Suspension and Termination

The Company reserves the right to suspend or terminate access to the Website or Services without prior notice where a User:

  • breaches these Terms;
  • commits fraud;
  • engages in unlawful conduct;
  • compromises security;
  • fails to make payment;
  • abuses Company personnel.

Termination shall not affect accrued rights or obligations.

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21. Force Majeure

The Company shall not be liable for failure or delay caused by events beyond its reasonable control, including but not limited to:

  • natural disasters;
  • fire;
  • flood;
  • war;
  • terrorism;
  • labour disputes;
  • power outages;
  • telecommunications failures;
  • cyber incidents;
  • governmental actions.
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22. Amendments

The Company may amend these Terms at any time.

Updated Terms become effective upon publication on the Website.

Continued use of the Website constitutes acceptance of the amended Terms.

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23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

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24. Jurisdiction

The parties consent to the exclusive jurisdiction of the courts of the Republic of South Africa in respect of any dispute arising from these Terms.

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25. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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26. Entire Agreement

These Terms, together with the Privacy Policy and any written service agreement entered into between the Company and the client, constitute the entire agreement relating to use of the Website and Services.

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27. Contact Information

For legal notices, enquiries or complaints relating to these Terms, please contact the Company using the details above.

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Website

nhakait.co.za

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Email

legal@nhakait.co.za

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Address

Johannesburg, South Africa

Thank You For Being Part Of Nhaka IT

We are committed to creating a safe, secure, and innovative digital ecosystem for all users.

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